Using Feedback and Coaching to Enhance Business Performance
Soft Skills Training
Using Feedback and Coaching to Enhance Business Performance
Programme Goal
This programme will provide you with the skills to deliver results and enhance business performance through feedback and coaching your subordinates.
Programme Overview
This programme is designed to provide you skills to:
- Describe the behaviors of a ‘Boss’
- Learn the skills of being a ‘Coach’
- Use the BOOST model to plan for providing feedback
- Provide feedback using the ‘Coach’ approach
- Use the RAIDD model to provide feedback
- Demonstrate skills to provide effective feedback
Target Audience
Any Supervisor/Manager responsible for the performance of a group of staff
Delivery Method
Instructor led training programme
Duration
2 days
